Legal

AI Use Notice

Effective: November 12, 2026

B.1 What we use AI for

• Analyzing information that you or your business choose to give us (form message, sales exports, spreadsheets, process descriptions) to prepare the Blind Spot Session, the Blind Spot Diagnostic and other analyses.
• Drafting reports, summaries, manuals and proposals.
• With a client's business data, we do this only if the client has agreed (see §F and the data processing agreement).

B.2 What we DON'T use AI for

• No automated decisions with legal or similar effects (e.g. accepting or turning someone down based solely on what a system says).
• No chatbot or automated assistant on the site. A person writes every reply.
• No profiling of visitors, and no AI to track their behaviour.
• No selling of data, and no sharing it with third parties to train their models.

B.3 Human review

Jose, or a member of his team bound by confidentiality, reviews, corrects and validates every output before it is used or delivered. AI is a support tool. Jostrive is responsible for the conclusions and recommendations.

B.4 Model training

Client and visitor data is not used to train AI models: neither our own models (we have none) nor the provider's. We use AI tools on plans or settings under which the provider doesn't train on our data.

B.5 Minimization

Before using an AI tool, we remove anything that isn't needed: names of your end customers, contact details, account numbers or IDs. Whenever possible, we ask clients for exports without their customers' personal information.

B.6 Your choice

If you don't want your information to go through AI tools, tick "I'd prefer that my information not be analyzed with artificial intelligence tools" on the form, or email [email protected]. We'll respect that and do the work without AI. This doesn't change your access to the Blind Spot Session. You can change your mind at any time.

B.7 Where processing happens

AI providers may process information on servers outside your country (e.g. in the United States), with the safeguards described in §A.5 and §A.6.

B.8 Regulatory context

We use general-purpose AI as an internal tool, always under human oversight. We don't use it for any of the "high-risk" uses defined in the EU AI Act, or for automated interactions with the public. This notice is here for transparency, in line with that Act and with privacy laws in Canada, Quebec and Latin America.